Refund Policy

1. The Short Version

Because our paid plans deliver predictions and accumulators that are consumed immediately once published, most subscription payments are non-refundable once you've accessed that day's or that week's content. Billing errors, duplicate charges, and technical failures that prevented you from accessing what you paid for are handled differently — see Sections 3 and 4 below.

2. Cancelling a Subscription

You can cancel Monster Tips, Basic, Premium, or Super Weekend at any time through your account settings, or by contacting us directly. Cancelling stops future billing but doesn't refund the current billing period — you'll keep access to the plan's content until the end of the period you've already paid for.

3. When a Refund Applies

We'll issue a refund where a payment was genuinely made in error — a duplicate charge, an incorrect amount billed, or a technical failure on our end that prevented you from accessing the plan you paid for. If you believe you've been charged incorrectly, contact us within 7 days of the charge and we'll look into it.

4. When a Refund Does Not Apply

We don't offer refunds because a prediction, accumulator, or card didn't go the way you hoped. As set out in our Terms of Service, nothing we publish is a guarantee of any outcome, and a losing card is not, on its own, grounds for a refund. Once you've accessed a given day's or week's premium content, that period is considered delivered and isn't eligible for a refund except under Section 3.

5. How to Request a Refund

Email safedraws@gmail.com with your account details and the reason for your request. We aim to respond within 3 business days. Approved refunds are returned to your original payment method and may take additional time to appear, depending on your bank or payment provider.

6. Chargebacks

If you believe you've been charged in error, please contact us directly before disputing the charge with your bank or card provider — most billing issues can be resolved faster this way, and it avoids the account restrictions that typically follow a chargeback.

7. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

8. Contact Us

Questions about a charge or a refund request can be sent to safedraws@gmail.com, or by post to 345 Admiralty Road, Lekki, Lagos, Nigeria. See our Contact page for more ways to reach us.

This policy works alongside our Terms of Service, Privacy Policy, and Full Disclaimer.